Job ID: 39765 | Location: Frankfurt, Hesse, Germany
We are looking for an IT Consultant for Electronic Lab Notebook (ELN) (m/f/d) to support our Global Function IT in Frankfurt (Industrialpark Höchst).
Responsibilities
- Coordinate and manage end-to-end activities related to the ELN infrastructure with DevOps teams and ELN external partners for infrastructure management activities.
- Manage user communication, training, and support. Handle user management, role-based permissions, and access controls within the ELN system to ensure proper security. Address user requests, troubleshoot issues, and provide guidance to ELN users across the organization.
- Oversee incident management processes in ServiceNow and Jira, ensuring timely issue resolution and effective stakeholder communication.
- Configure and optimize system workflows, templates, forms, and user experience in alignment with business requirements. Collaborate with the IT owner to drive user adoption and continuously improve the ELN system.
- Document configurations, best practices, and standard operating procedures (SOPs) for the ELN system.
- Leverage data engineering, data analytics, and data processing skills using Python or other tools to support R&D data analytics initiatives.
Requirements
- University degree in business or information technology or comparable expertise
- Excellent process knowledge in the areas of Electronic Lab Notebook
- Experience in incident management and user support processes (ServiceNow, Jira or similar tools)
- Experience in data analysis, reporting and working with R&D data
- Prior experience in a pharmaceutical, chemical or life sciences industry would be highly advantageous
- Experience in working in global cross-functional teams and stakeholders
- Excellent analytical skills & structured working method
Our Offer
As an IT Consultant for ELN (m/f/d) at Clariant, you will join a great employer that offers you the following, among other things:
- Attractive salary
- A permanent employment contract
- 30 days vacation
- An interesting and challenging area of responsibility in an international company
A wide range of modern additional benefits:
- Long-term account: e.g. for special care periods, extra parental leave, further training, early retirement
- Pension provision: supplementary care insurance and company pension scheme
- Health: take advantage of our fitness offer
- Employee Assistance Program: Free, independent advice in all life situations
- Family support: free advice on care or childcare
Your Contact
Magdalena Viegas Talent Acquisition Specialist Tel. +49 (0)69 305 36903
Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.
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