Order Fulfillment Specialist

Foods people love. Brands people trust. And a career that nourishes your future like no other.
If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARY:
The Order Fulfillment Specialist will provides specialized analytical support to the Commercial Development and Demand & Supply Planning Teams in support of business goals/objectives. This position is responsible for managing stock allocations as required in order to prevent shortages to customer sales orders. Allocations are based on business rules and customer prioritization developed in close collaboration with the Commercial Development Team to reflect commercial strategies. Additionally, this position collaborates with cross-functional business partners to align on actions to mitigate the out of stock risk, while managing customer expectations proactively.
PRIMARY RESPONSIBILITIES:
Develop mitigation strategy on a weekly basis to achieve high levels of service for strategic customers. Monitor APO alerting through Demand Management Cockpit throughout all planning horizons and coordinate efforts to resolve.
Collaborate with Supply Chain Planning and Sales teams to the tactical execution of production and deployment plans (60%):

Analyze QA release and inbound timing and accuracy to predict the outcome of future stock shortages, adjust APO master data such as Scope Of Check as necessary.
In partnership with the Commercial Development Team, use mitigation strategy post-audit data to analyze the effectiveness on trade promotions. Use the resulting insight to inform the impact of future stock shortage events. Advice management regarding which mitigation strategy would be most effective under which circumstances (i.e. Allocation, reservation, customer prioritization).
Continuously work to align with Supply Planning and Distribution Requirements Planning on the operating conditions of the factories and distribution centers including storage capacity and throughput assumptions, to better proactively manage demand. Offer suggestions and seek commitment to best meet Customer demand, ensuring high Customer Service and Freshness, while minimizing cost.

Act as business expert for all Order 2 Cash (O2C) responsibilities (40%):

Develop and maintain critical SAP/APO Master Data to fully leverage the systematic allocation of inventory to sales orders.
Coordinate, facilitate and support cross functional meetings to drive alignment on the end-to-end plans. Meetings may include: the Weekly Operational Review (WOR), Commercial Demand and Supply Review (ComDSR), critical supply meetings (as needed), Weekly Logistics Review (WLR), Weekly Service Review (WSR), and other meetings as needed.
Develop and lead short term projects related to Customer Order Fulfillment studies, cost savings initiatives, and other Ensure Supply objectives related to the Business Solutions Center (BSC) and Demand/Supply Planning (DSP).
Create and maintain reporting to all levels of the organization that summarizes inventory versus demand risk, and proactively capture root cause such as capacity, demand plan accuracy, un-forecasted promotions, all related issues that impact key performance indicators
Present allocation/reservation customer prioritization plans to the cross functional team. Explain business assumptions behind the plans and methods used to quantify each event.
Liaison between Supply Chain Planning Team, Commercial Development Team, and the Business Solutions Center (BSC).

EXPERIENCE:

Preferred University Degree (BA/BS) or equivalent experience and minimum 3 years of related work experience.
Excellent oral and written skills, organizational and time-management abilities, effective inter-personal skills, and the ability to work with personnel at all organizational levels. Flexibility and adaptability to the demands and requirements of a fast-paced environment with multiple demands and priorities.
Excellent creative thinking skills with emphasis on developing innovative solutions to complex problems that may not have one clear answer.
Experience utilizing SAP and APO Demand and Supply Planning software desirable
Advanced knowledge of business software: Excel, Outlook, Access, Word, PowerBI, desirable

SKILLS

Minimum 3 years of relevant work experience in consumer goods Operations/Transportation, Demand/Supply Planning is strongly preferred
Strong analytical aptitude with a proven ability to analyze/interpret data and build quantitative models of business problems.

REQUISITION ID:
311497
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at
Foods people love. Brands people trust. And a career that nourishes your future like no other.
If you're driven by the passion to do something meaningful that changes lives, Nestlé is the place for you. Nestlé USA is one of seven operating companies that make up Nestlé’s presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.
We’re determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARY:
The Order Fulfillment Specialist will provides specialized analytical support to the Commercial Development and Demand & Supply Planning Teams in support of business goals/objectives. This position is responsible for managing stock allocations as required in order to prevent shortages to customer sales orders. Allocations are based on business rules and customer prioritization developed in close collaboration with the Commercial Development Team to reflect commercial strategies. Additionally, this position collaborates with cross-functional business partners to align on actions to mitigate the out of stock risk, while managing customer expectations proactively.
PRIMARY RESPONSIBILITIES:
Develop mitigation strategy on a weekly basis to achieve high levels of service for strategic customers. Monitor APO alerting through Demand Management Cockpit throughout all planning horizons and coordinate efforts to resolve.
Collaborate with Supply Chain Planning and Sales teams to the tactical execution of production and deployment plans (60%):

Analyze QA release and inbound timing and accuracy to predict the outcome of future stock shortages, adjust APO master data such as Scope Of Check as necessary.
In partnership with the Commercial Development Team, use mitigation strategy post-audit data to analyze the effectiveness on trade promotions. Use the resulting insight to inform the impact of future stock shortage events. Advice management regarding which mitigation strategy would be most effective under which circumstances (i.e. Allocation, reservation, customer prioritization).
Continuously work to align with Supply Planning and Distribution Requirements Planning on the operating conditions of the factories and distribution centers including storage capacity and throughput assumptions, to better proactively manage demand. Offer suggestions and seek commitment to best meet Customer demand, ensuring high Customer Service and Freshness, while minimizing cost.

Act as business expert for all Order 2 Cash (O2C) responsibilities (40%):

Develop and maintain critical SAP/APO Master Data to fully leverage the systematic allocation of inventory to sales orders.
Coordinate, facilitate and support cross functional meetings to drive alignment on the end-to-end plans. Meetings may include: the Weekly Operational Review (WOR), Commercial Demand and Supply Review (ComDSR), critical supply meetings (as needed), Weekly Logistics Review (WLR), Weekly Service Review (WSR), and other meetings as needed.
Develop and lead short term projects related to Customer Order Fulfillment studies, cost savings initiatives, and other Ensure Supply objectives related to the Business Solutions Center (BSC) and Demand/Supply Planning (DSP).
Create and maintain reporting to all levels of the organization that summarizes inventory versus demand risk, and proactively capture root cause such as capacity, demand plan accuracy, un-forecasted promotions, all related issues that impact key performance indicators
Present allocation/reservation customer prioritization plans to the cross functional team. Explain business assumptions behind the plans and methods used to quantify each event.
Liaison between Supply Chain Planning Team, Commercial Development Team, and the Business Solutions Center (BSC).

EXPERIENCE:

Preferred University Degree (BA/BS) or equivalent experience and minimum 3 years of related work experience.
Excellent oral and written skills, organizational and time-management abilities, effective inter-personal skills, and the ability to work with personnel at all organizational levels. Flexibility and adaptability to the demands and requirements of a fast-paced environment with multiple demands and priorities.
Excellent creative thinking skills with emphasis on developing innovative solutions to complex problems that may not have one clear answer.
Experience utilizing SAP and APO Demand and Supply Planning software desirable
Advanced knowledge of business software: Excel, Outlook, Access, Word, PowerBI, desirable

SKILLS

Minimum 3 years of relevant work experience in consumer goods Operations/Transportation, Demand/Supply Planning is strongly preferred
Strong analytical aptitude with a proven ability to analyze/interpret data and build quantitative models of business problems.

Order Fulfillment Specialist

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