Robot Operations Engineer for Partners (f/m/d)
Permanent employee, Full-time · Remote or/and Darmstadt
YOUR TASKS
- Working at the frontline with our customers and the product engineering team, to make the (remote) deployment of the robots and our software solution a success, potentially at the customers' facilities
- Handling issues while following up with the product team in a timely manner and actively communicating the status with the customers
- Documenting and tracking the incidents to assure high-quality standards as well as developing internal and external guidelines and tutorials
- Collaborating in cross-functional teams for product and process improvements
- Participating in the meetings with our partners and the partnership team for better alignment and fast processes
- Working with sales on demos of our solutions at our test site and the customer site
- Following up with management and colleagues on identified key issues to continue our success
YOUR PROFILE
- Master’s in Computer Science, Electrical/Mechanical Engineering, or related field
- 3+ years of support experience in the technology industry
- Experience with hardware/software development life-cycle, Linux command line, and related tools
- Strong technical background
- Excellent communication and problem-solving skills
- Organized, self-structured, and proactive
- Ability to present technical information clearly (e.g., slides, documentation)
ADDITIONAL QUALIFICATIONS
- Experience in the robotics industry
- Familiarity with ROS, Docker, Grafana
- Proficiency in Python
- Experience analyzing Linux log files (journald, syslog)
WHAT DO WE BRING TO THE TABLE?
- A fantastic team of smart, nerdy, and highly driven humans plus many awesome robots
- A big opportunity to be on the forefront in the game changing industry of autonomous mobile robotics
- A diverse and international setting (colleagues from over 20 different nationalities, customers from four different continents and partners all over the globe)
- The environment to grow personally in a startup which is backed by the highest league of venture capitalists and business angels
- The option to learn from leaders in the field, who carry multiple World Championship titles in autonomous robotics
- Possibility of remote work with onsite events every 6 weeks
- 30 days of total paid leave per year
- 24th and 31st of December off (or time off in lieu)
- Daycare allowance of up to 200€ per child per month
- Education budget of 2.000€ per employee per year
- Access to 1:1 conversations with certified psychologists and a vast collection of webinars, workshops and more via Likeminded
- Up to 500€ contribution to a standing desk for your home office
- Company pension scheme with an additional 20% contribution from ER
- Tuesday’s team lunches with a Lieferando (food delivery) budget
- Frequent on- and offsite team events (check out the video below for an impression), weekly common lunches, and other Corporate Benefits Regular and diverse workshops
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About us
Energy Robotics was founded by leading experts in intelligent autonomy software for collaborative mobile robots, each with more than a decade of experience in the field and recognized with several of the most important international autonomous robotics awards, paired with successful entrepreneurs and strong investors.
We believe that the coming decade will be shaped by intelligent robots and their applications in the industrial and private sectors. The robotic industry is taking off now, powered by cloud computing, 5G networks and falling cost of robot hardware. This is a game changer and will transform our lives like smartphones just did. Do you want to be part of this? Then join us and be at the forefront of this transformation!
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